Sorry, We DO Have That In Stock: Sure Ways To Keep Your Warehouse Full From Day One
Being able to stock the items your customers’ order is basic stuff. If you can’t get your head around this, then you’re never going to make it in the business world.
When you’re starting, the last thing you want to face is stock shortages. Customers won’t repeat an order if you have to tell them that ‘you’re out of stock’. It sends an instant bad impression and reveals you as the inexperienced manager you are.
Sadly, this is a reality many startup owners face when orders begin to roll. Some don’t expect the demand, while others are too slow to get on top of their ordering systems. Either way, they soon find themselves in trouble at the most formative time. You don’t need us to tell you that if the first reputation you’re sending out is a bad one, it’s near enough impossible to get back on track.
The good news is that thinking ahead can ensure you never have to utter those dreaded ‘we don’t have…’ words. To help you do that, we’re going to look at the mistakes other companies make to land them in this hot water.
They forgot to delegate
Delegation is usually all up in the air to start. That’s inevitable. Sadly, when you’re still working out everyone’s roles, ordering new stock is often the first job to go forgotten.
Without realizing, you may all expect each other to take care of this. And, that means no one will, which is where these companies go wrong. You can make sure that doesn’t happen by delegating the task of ordering deliveries straight away.
It may be that you prefer to take this task on yourself. Or, you may want to entrust this to a member of staff. Either way, you NEED to make sure that someone’s placing orders as necessary.
They didn’t automate their ordering processes
Failure to automate ordering processes is also a significant mistake. That’s because it leaves more room for error, and slows the process. Admittedly, it’s not a good idea to automatically reorder when you’re starting.
But, saving past delivery forms means that reordering should be as easy as clicking a button. You may also find that automating payments using systems like Valid Check could keep things rolling.
This can help you to make fast payments and combat risks of eCheck fraud. All the better for making swift payments which see your stock arriving when it should.
They left ordering until the last minute
Many companies also make the mistake of only ordering when things are running out. But, that won’t ever do. Any company should work to stay ahead of their orders so that they never need to let customers down.
By ordering when you still have at least half your stock, you ensure you can always meet the orders coming your way. You can also buy yourself time if your wholesalers face delays. That alone could stop you from ever having to utter the word ‘don’t’ after a customer order.
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